Effective Date: 21/07/2024 - 21th of July 2024
Introduction
At Velvox Gamehosting, we value your privacy and are committed to complying with data protection regulations including GDPR (General Data Protection Regulation), TSC (Technical Standards Committee), and relevant ISO standards. This Cookie Policy explains what cookies are, how we use them.
What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They are used to enhance user experience, improve website functionality, and analyze website performance. Cookies do not harm your device but allow us to remember your preferences and understand how you interact with our Website.
Types of Cookies We Use
Because we realy respect your privacy, we don't have any cookies that track you or collect personal data.
Velvox.net (Main website)
The following cookies are used on our main website.
- There are no cookies present on the main website
There is 1 XHR request being made
/latency_test.php this creates a HTTP request from the browser (client) to the gamenode to show latency times to the end user informing them of possible slowness due to e.g. geolocation.Billing.velvox.net (Billing & Support website)
The following cookies are used on our billing/support panel.
- WHMCSYONoA2vlopyM - This shows the instance ID this changes on the closing of the tab.
- _GRECAPTCHA - the reCAPTCHA cookie to verify your session. Because we can't manage the reCAPTCHA backend we reffer to the Privacy Policy from Google.
- __Secure-3PSIDTS - This is a session token placed by the billing/support panel.
Game.velvox.net (Gamepanel)
The following cookies are used on our gamepanel.
- XSRF-TOKEN - Also known as CSRF Token is a security token to ensure the confidentiality of the client.
- pterodactyl_session - This is the session token placed by the gamepanel to keep you logged in for a set ammount of time even if you close your tabs.
- _GRECAPTCHA - the reCAPTCHA cookie to verify your session. Because we can't manage the reCAPTCHA backend we reffer to the Privacy Policy from Google.
XHR requests
Standard 2 XHR requests are made 1 to pull the language configuration in Json format, And one to reload the reCAPTCHA.
How We Use Cookies We use cookies to:
- Ensure secure login: We only use cookies to create a secure enviorment with CSRF tokens, session tokens & reCAPTCHA.
- Secure Attribute: We use the
Secureattribute on cookies that contain sensitive information, ensuring they are only transmitted over HTTPS connections to protect against interception.- HttpOnly Attribute: Some of our cookies are marked with the
HttpOnlyattribute to prevent access via JavaScript, reducing the risk of cross-site scripting (XSS) attacks.- SameSite Attribute: We utilize the
SameSiteattribute to restrict cookies from being sent with cross-site requests, mitigating the risk of cross-site request forgery (CSRF) attacks.
- SameSite Attribute: We utilize the
- HttpOnly Attribute: Some of our cookies are marked with the
Third-Party Cookies
Some of our websites include the reCAPTCHA cookie/XHR to ensure secure login and prevent brute-force attacks.
Managing Your Cookie Preferences
You can manage your cookie preferences by adjusting your browser settings. Most browsers allow you to:
- View and delete cookies.
- Block cookies from specific websites.
- Block all cookies from being set.
Your Choices
Additionaly the end user could use a adblocker that also provides cookie modification/filtering like the Adguard browser extention Because we don't host any non-essential cookies, the services simply don't function if we would give the end user the option to reject the session or CSRF token. So on the gamepanel no banner is used. on the billing panel there is a banner informing the user of the cookies regarding security. If you prefer to change your cookie preferences after initially accepting them, you can do so by adjusting your browser settings or setup a ad/cookie filtering extention as described above.
Contact Us For any questions about our use of cookies or to exercise your rights regarding your personal data, please contact us at:
Velvox Gamehosting
support@velvox.net Download the PGP key if you want to use PGP encryption.
support@velvox.net Download the PGP key if you want to use PGP encryption.
Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.
Our users will also be notified via e-mail and a Discord/Community announcement.
We claim to be compliant with a few articles and standards read it here
We claim to be compliant with a few articles and standards read it here
